mwc19 Terms & Conditions
Please read these terms carefully before using the platform — all rules on accounts, bonuses, payments, and responsible gaming are clearly stated here.
- 1General Provisions
- 2Account Registration & Eligibility
- 3Account Security
- 4Deposits & Withdrawals
- 5Bonuses & Promotional Offers
- 6Betting & Gaming Rules
- 7Prohibited Activities
- 8Responsible Gaming
- 9Account Suspension & Closure
- 10Limitation of Liability
- 11Privacy & Data Protection
- 12Changes to Terms
- 13Contact & Support
These terms and conditions ("Terms") apply to the use of the mwc19 platform and all its services. By creating an account on mwc19 or using the platform, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please do not use the platform.
General Provisions
mwc19 is an online betting and casino platform operated for players in Bangladesh. The platform provides sports betting, live casino, slots, and other gaming services.
These Terms apply in both English and Bengali. In the event of any conflict in interpretation, the Bengali version shall take precedence. These Terms may be updated from time to time; users are advised to visit this page regularly.
1.1 Scope of Services
mwc19 provides the following services:
- Sports betting on cricket, football, kabaddi, and other sports
- Live casino games (via Evolution Gaming, Ezugi, and other providers)
- Slots and video slot games (Pragmatic Play, PG Soft, JILI, and others)
- Fishing games and arcade games
- Crash games including Spribe Aviator
1.2 Legal Framework
mwc19 operates as a secure and reliable platform. All transactions are protected by SSL encryption technology. Upholding fair play principles is a core commitment of the platform.
Account Registration & Eligibility
2.1 Age Requirement
You must be at least 21 years old to open an account and use mwc19. Creating an account for anyone under 21 is strictly prohibited. The platform may request the necessary documents for age verification at any time.
2.2 Registration Terms
You must provide accurate and complete information when opening an account. Each person may create only one account. mwc19 reserves the right to close all accounts if a single person is found to hold multiple accounts.
- You must provide your correct name, mobile number, and email address
- If any information provided at registration changes, the support team must be notified immediately
- Creating multiple accounts from the same device or IP address is prohibited
- Creating or managing an account on behalf of another person is not allowed
mwc19 may request a copy of your national ID card or passport for identity verification at any time. Withdrawals may be temporarily held until verification is complete.
Account Security
Keeping your account secure is your own responsibility. Keep your password confidential and do not share it with anyone. mwc19 will never ask for your password by phone or email.
3.1 Password Guidelines
- Use a strong password — a combination of letters, numbers, and special characters
- Change Your Password Regularly
- Do not use the same password on any other website
- Always log out after using a public or shared device
3.2 Suspicious Activity
If you notice any unauthorized access or suspicious activity on your account, notify the mwc19 support team immediately. mwc19 may temporarily lock an account to protect it.
Deposits & Withdrawals
4.1 Deposit Terms
The following payment methods are accepted for depositing funds on mwc19: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 (for all methods).
- Deposits must be sent only from your own mobile banking account
- Deposits from third-party accounts are prohibited
- Deposited funds should appear in your account instantly; if there is a delay, notify the support team
- There are no additional deposit fees
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes.
- Withdrawals can only be made using the same method used for the deposit
- Any active bonus wagering requirements must be met before submitting a withdrawal request
- Withdrawals may be held if identity verification has not been completed
- Withdrawals may be delayed for review in cases of suspicious activity
Rocket is the mobile wallet service of Dutch-Bangla Bank. All four methods — bKash, Nagad, Rocket, and Upay — are equally supported on mwc19.
Bonuses & Promotional Offers
5.1 Welcome Bonus
New members on mwc19 receive a 100% bonus on their first deposit — up to ৳10,000. For example: deposit ৳1,000 and receive ৳1,000 as a bonus, giving a total balance of ৳2,000. Deposit ৳22,000 or more and receive the maximum bonus of ৳10,000, giving a total balance of ৳32,000.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x — this applies to the bonus amount only, not the deposit amount. Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings become withdrawable.
5.3 General Bonus Terms
- Each player may claim each bonus offer only once
- If the deposit amount is withdrawn before the bonus conditions are met, the bonus will be cancelled
- Multiple bonuses cannot be active at the same time unless explicitly stated
- mwc19 reserves the right to modify or cancel any bonus offer at any time
- If bonus abuse or manipulation is found, the bonus will be forfeited
Betting & Gaming Rules
6.1 General Betting Rules
Once a bet is confirmed, it cannot be changed or cancelled. Bets placed on incorrect odds displayed due to a technical error may be considered void. mwc19 reserves the right to review any bet to ensure fair play.
6.2 Sports Betting Guidelines
For sports betting, check the designated deadline before placing a bet. If an event is cancelled or postponed, bets will be settled according to mwc19's specific policy.
6.3 Casino Game Rules
Each game has its own rules, which are clearly stated in the game's interface. If a game is interrupted mid-session due to a technical error, the result will be determined based on the game provider's data.
Prohibited Activities
The following activities are strictly prohibited on mwc19 and will result in immediate account closure if detected:
- Money laundering or transacting with illegal funds
- Using multiple accounts to circumvent bonus terms
- Attempting to manipulate game outcomes through fraud or collusion
- Betting via software bots or automated methods
- Exploiting technical vulnerabilities of the platform
- Attempting unauthorized access to another user's account
- Creating an account using false information
Prohibited activities may result in account closure, balance forfeiture, and legal action.
Responsible Gaming
mwc19 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — never a solution to financial problems.
8.1 Self-Control Tools
Players can access the following features through the support team:
- Deposit Limits: Set daily, weekly, or monthly deposit limits
- Betting Limits: Restrict the amount wagered within a specific period
- Temporary Break: Temporarily suspend your account for a set period
- Permanent Closure: Option to permanently close your account if desired
8.2 Support
If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, visit our Responsible Gaming page.
Account Suspension & Closure
9.1 mwc19's Rights
mwc19 may temporarily suspend or permanently close any account in the following circumstances:
- If any clause of these Terms is violated
- If the information provided is found to be false or incomplete
- If suspicious or fraudulent activity is detected
- If the platform is accessed from a restricted region
- In accordance with instructions from a court or legal authority
9.2 User Rights
Any user may request the support team to close their account at any time. An opportunity to withdraw any valid balance will be provided before the account is closed.
Limitation of Liability
mwc19 will not be held liable in the following circumstances:
- If gameplay is interrupted due to internet disconnection or technical issues
- If loss occurs due to a software error by a third-party game provider
- If account credentials are stolen due to the user's own negligence
- In cases of unforeseen events (force majeure) such as natural disasters or government restrictions
mwc19 always tries to resolve any dispute in a fair manner. For disputes, please contact the support team.
Privacy & Data Protection
mwc19 is very careful about protecting users' personal information. Your data is used only to provide services. Information is not sold or shared with third parties.
To learn more about data protection, please read our Privacy Policy page. We keep all transactions and personal information secure through SSL encryption and other modern technologies.
11.1 Use of Cookies
mwc19 uses cookies to improve user experience and ensure the proper functioning of the platform. By continuing to use the platform, you are considered to have consented to the cookie policy.
Terms & Conditions Changes
mwc19 reserves the right to update or change these terms and conditions at any time. Users will be notified of important changes via email or through notifications on the platform.
If you continue to use the platform after any changes, you are considered to have accepted the new terms and conditions. Therefore, it is advised to visit this page regularly.
Contact & Support
For any questions or uncertainties regarding these terms and conditions, please contact the mwc19 support team. Our support team provides service 24/7 in both Bengali and English.
Live Chat 24/7 direct support in Bengali and English
Email [email protected]
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